Your satisfaction is very important to us. Please ensure to read the product description carefully to avoid any issues. Returns must be made within 30 days of reception. The customer is responsible for the cost of return shipping. All returned items must not be used or damaged including all original packaging. We reserve the right to refuse returns and reimbursements if we consider the products to be used or damaged. If you wish to request a return, please send us an email at email@example.com with your order number and explain the reason of return, we will give you further instructions on how to proceed if you qualify. If you suspect a defect on our product, please send us pictures and we will assess the situation in a similar fashion.
We care deeply about the life cycle of your product, we will remain available to you and provide you with ongoing support. We will do our best to offer repair services in every case possible. Note that repairs are taken case by case and that there are no guarantees that we will be able to correct any damage. Please send us pictures of your damages at firstname.lastname@example.org so we can evaluate your case.
Perfectfry.ca is committed to protect and respect the privacy of everyone using our website. Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products. When you submit personal information for a purchase, the information is not collected by us but is sent directly to Shopify. When you purchase something from our store, Shopify collects your first name, last name, company name, mailing address, phone number, email address and credit card payment information.
Perfectfry.ca reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please make sure to review our terms and conditions prior to engaging in any operations on our website.
All shipments include a tracking number. Note that we carry limited stock. If in stock, your order will be processed within 3 business days of reception. If a product is out of stock, the expected day of restock will be indicated on our website. We do not ship outside of Canada. NOTE SHIPPING COSTS ARE A FLAT FEE OF $25.00 PLUS TAXES ON ALL ITEMS.
We accept Visa, MasterCard, and American Express and PayPal.